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+1(855) 550-0087Virgin Atlantic is a highly desired UK airline with worldwide recognition for service award-winning, cool cabin styles, and an expansive world route network. User-friendly booking, customer-oriented policies, and amenities best, Virgin Atlantic is hassle-free and enjoyable flying. The following is a flying guide about flying with Virgin Atlantic, flying booking, cancelling, bags, and in-flight amenities.
Booking a Flight
There are several simple and convenient ways to book Virgin Atlantic flights.
Online Booking
Online booking or via their mobile app is advantageous to the customers in the following way:
-Competitive prices to compare, show, and reserve.
-Seat selection comfort, meal, and add-on features.
-Online payment with instant confirmation.
-Modification, rescheduling, or cancellation of the tickets.
-Real-time showing of the flight status and mobile boarding pass.
Customer Service Support
24/7 customer service is provided by Virgin Atlantic through different channels-
-Phone, email, and social media customer support.
-Flight booking, flight schedule change, and flight cancellation.
-Delayed or lost luggage can be tracked and compensation given.
-Same-day travel agency booking reservations and same-day travel agency ticketing counter reservations.
Cancellation Policy
Flexible Virgin Atlantic cancellation policies depend on means of transport and type of ticket.
24-Hour Risk-Free Cancellation
Passengers booking seven days and more in advance are entitled to cancellation within 24 hours.
Refundable Tickets
Fully Refundable Tickets
You can cancel anytime prior to departure and receive a full fare refund.
Non-Refund Tickets
Non-Refund Ticket Passengers, upon cancellation of the ticket, are provided with a valid travel voucher for 12 months.
Flexible Fare Tickets
Flexible fare passengers can modify dates and rebook without additional fee, a very good one for business commuters.
Virgin Atlantic Flight Cancellations
The customers, when flight is cancelled by reason of weather or operating ones, are asked-
-Received full refund.
-Rebooked on follow-up available flight.
-Offer travel vouchers to travel again on follow-up dates.
Flight Change Policy
Virgin Atlantic is providing flexibility to the passengers who are in need of change in travel dates.
No Additional Change Fee on Fixed Prices
Flexible fare ticket holders are given the power to change travel dates without additional fee.
Fare Adjustment Fee
Where the fare is greater, the surplus would be the burden of the travellers. Where there is a deficit, the deficit would be travel credit.
Same-Day Flight Change
The travellers can change to earlier or later flights on the same day subject to seat availability and fare.
Name Changes
Short name changes free of cost are allowed, while full changes would involve an administrative charge.
Upgrade Facility
There are a few ways in which Virgin Atlantic offers upgrade amenities to passengers.
Bid for Upgrade
You can bid for an Upper Class or Premium upgrade from someone else's lower-priced space.
Paid Upgrades
Upgrades on payment may be made from the airports, at the process of online check-in, or directly from the Virgin Atlantic site.
Frequent Flyer Program
Virgin Atlantic Flying Club provides the customer with an opportunity to accumulate points which can be refunded to book an upgrade, additional baggage allowance, or lounge membership.
Baggage Policy
Free baggage is provided by Virgin Atlantic on any class of travel.
Checked Baggage Allowance
Economy Light: There is no allowance that is free.
Economy Classic & Delight: 1 (23 kg / 50 lbs max).
Premium: 2 items (23 kg / 50 lbs max per item).
Upper Class: 2 items (32 kg / 70 lbs maximum combined per item).
Overweight Baggage Charge
Charges are imposed on a route, class of service, and weight.
Carry-On Baggage
Economy & Premium: 1 carry-on item (max 10 kg / 22 lbs) + 1 personal item.
Upper Class: 2 carry-on items (max 16 kg / 35 lbs combined) + 1 personal item.
Unaccompanied Minor Policy
Virgin Atlantic looks after the well-being and comfort of unaccompanied minors via an exclusive care programme.
Age Conditions
5-11 years: Compulsory Unaccompanied minor service unless for brief flights.
12-17 years: Monitoring on request if necessary.
Care & Guardian
They are looked after from check-in till arrival, and cabin crew staff are assigned to look after them.
Charges for Unaccompanied Minors
They are destination and time of flight based.
Web Check-In
Check-in is enabled by Virgin Atlantic using web facilities.
Check-In Time
24 hours before departure.
Closes 60 minutes before flight for long-haul.
Seat Selection
Seat is pre-booked or upgraded on online check-in.
Mobile Boarding Pass
Paperless Virgin Atlantic boarding pass with mobile convenience for hassle-free experience.
In-Flight Services
Virgin Atlantic offers good quality food, entertainment, and internet connectivity for hitch-free transit of passengers.
Entertainment
Personal individual entertainment screens for movies, TV, and music.
Wi-Fi connectivity on the majority of long-haul flights.
Special children in-flight entertainment programmes.
Meals & Dining Experience
Economy Class: Complimentary meal and drink, and snack for extra supplement.
Premium: Improved dining experience with superior beverages.
Upper Class: Luxury dining by international standard chefs.
Special Meals: Special meals like vegan, veggie, gluten-free, kosher, etc. can be pre-booked.
Key Destinations
Virgin Atlantic takes its passengers to key tourist destinations around the world, some of them are-
London, UK (Principal Hub).
New York, USA.
Los Angeles, USA.
Johannesburg, South Africa.
Shanghai, China.
Delhi, India.
Barbados, Caribbean.
