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+1(855) 550-0087Lufthansa is a national airline of the country and among the best airlines offering the finest services, international destinations of reach, and onboard facilities all over the world. Right from our easy online booking process to customer-centric policy, and upgraded onboard facilities, Lufthansa offers traveling experience to its customers. Below is a complete travel guide on Lufthansa flight booking, cancellation, baggage allowance, and onboard facilities.
Booking a Flight
Lufthansa provides renowned booking comforts to satisfy the renowned demands of the passengers, and flying is as safe as comfortable.
Online Booking
Online booking from Lufthansa website or mobile is the most convenient that provides the customers with the following comfort-
-Compare fares and book in offer fares.
-Select seats, food, and other comforts as they prefer.
-Online safe payments and fast confirmation.
-Reschedule, rebook, or cancel tickets as needed.
-View real-time flight status and mobile boarding passes.
Customer Support Service
Lufthansa customer service support 24 hours a day, 7 days a week through the following media:
-Phone, email, and social media customer service.
-Booking and in-flight modification.
-Delayed-arrival or lost baggage payment and bag tracing.
-Same-day booking reservation and booking by travel agency and airport ticket counter.
Cancellation Policy
Flexible cancellation policies provided by Lufthansa vary based on fare and class of travel.
24-Hour Risk-Free Cancellation
Customers who booked seven days or more before are entitled to cancellations at no charge for 24 hours.
Refundable Tickets
They may cancel at any time before their flight, and they will be reimbursed at the full fare.
Non-Refund Tickets
Non-refund ticket travelers have a 12-month travel credit in case their flight is cancelled.
Flex Fare Tickets
Flex fare customers enjoy free date change and rebooking, perfect for business people.
Lufthansa Flight Cancellations
Cancellation fee for weather or technical purposes is refundable as below to the travelers:
-Can be refunded entirely.
-Can be rescheduled on the next day's flight.
-Can avail the luxury to exchange for a travel voucher on a different day.
Flight Change Policy
Lufthansa open-armed welcomes the traveler for date change in travel.
No Extra Charge Fee on Targeted Fares
Travelers who hold the flexible fares enjoy free date change.
Fare Adjustment Fee
If the fare is raised, then the passenger pays the difference. If the fare is lowered, then the difference is paid back in travel credits.
Same-Day Flight Changes
Passengers receive flight change on an earlier or later flight on the same day if there are seats available and fare rules permit.
Name Corrections
Small corrections are free, but overall changes have an administration fee.
Lufthansa travelers can upgrade their travel experience in a number of ways.
Bid for Upgrade
The ability to fly Business or First Class at a discounted fare with capacity presence.
Paid Upgrades
Upgrades for cash are possible for First or Business Class within-airport flights, on-line, or off-line from the Lufthansa home page.
Frequent Flyer Program
Lufthansa frequent flyer award program Miles & More is where passengers earn miles flying and trade the miles for an upgrade at a cost, extra baggage, or airport lounge visit.
Baggage Policy
High baggage allowances are offered on most of Lufthansa's travel classes.
Checked Baggage Allowance
Economy Class: 1 (23 kg / 50 lbs maximum).
Premium Economy: 2 (23 kg / 50 lbs maximum per piece).
Business Class: 2 items (32 kg / 70 lbs max. each).
First Class: 3 items (32 kg / 70 lbs max. each).
Charges for Excess Baggage Weight
They are weight-, route-, and class-of-travel-dependent.
Rules Regarding Carry-On Bags
Economy & Premium Economy: 1 carry-on item (max. 8 kg / 17 lbs) + 1 smaller personal item.
Business & First Class: 2 pieces of hand baggage (maximum weight 16 kg / 35 lbs) + 1 personal item.
Unaccompanied Minor Policy
Comfort and safety are ensured for unaccompanied minors by Lufthansa's special care programme.
Age Policy
5-11 years: Escorting as unaccompanied minor service is mandatory.
12-17 years: Escort on request.
Care & Custody
From check-in to arrival, the kids are cared for and special host/hostesses take care so that they are comfortable in the flight.
Unaccompanied Minor Fees
Fee varies depending on flight length and destination.
Web Check-In
web media can be used for check-in by Lufthansa.
Check-In Time
Opens 23 hours ahead of flight departure time.
Closes 60 minutes before international flight departure.
Seat Selection
Seat pre-booking or upgrading is facilitated by web check-in.
Mobile Boarding Pass
Paperless mobile boarding pass is provided by Lufthansa for easy boarding.
In-Flight Services
Lufthansa provides adequate meals, entertainment, and connectivity to improve customer experience.
Entertainment
Personal entertainment screens with movies, TV programmes, and music.
Wi-Fi on most of its long-haul flights.
Special children's entertainment programmes.
Meal & Dining Experience
Economy Class: Complimentary meal and beverage, with optional add-on extra snack at additional cost.
Business & First Class: Gourmet meals to international class standards.
Special Meals: Special vegan, vegetarian, gluten-free, kosher, and other diets meal on demand.
Major Hubs
Lufthansa transports individuals to best destinations across the globe, including-
Frankfurt, Germany (Main Hub).
Munich, Germany (Secondary Hub).
New York, USA.
London, UK.
Paris, France.
Dubai, UAE.
Tokyo, Japan.
Johannesburg, South Africa.
