Icelandair

Icelandair is the Icelandic national airline and flies to over 50 North American, European, and Icelandic cities. It is highly praised for having the best ever spotless customer service, simple and hassle-free booking, and superb stopover accommodation in Iceland. You will have great and stress-free travel with Icelandair as a one-time flier or repeat flier. With the understanding of Icelandair's policies and services, you will be able to make the most of your vacation. Below is a detailed explanation of flight booking, policies, in-flight services, and popular destinations of Icelandair.

Booking a Flight

Icelandair has some diverse methods of booking for diverse types of travelers. They cater all age groups and their website is uniquely designed so it could be accessible to old age people as well.

Web Booking: The easiest and most convenient way to book a flight is via the internet using Icelandair's site or their cell phone app. The customer can search flights, compare fares, choose seats, and book by the finger tips. The app also has real time status of a flight and provides the customer with the advantage of a mobile boarding pass.

Customer Service: Even Icelandair provides courteous customer service through phone, mail, or social media to book, alter the itinerary, and special service.

Travel Agencies: Officially approved travel agencies are provided to make reservations for air ticket, holiday package, and insurance as an option of flexibility in booking.

Airport Ticket Counters: Passengers are permitted to visit Icelandair airport ticket counters, whose tickets are with crew staff and fees can be exempted.

Cancellation Policy

Icelandair has a quick cancellation policy that is simple to handle clients:

24-Hour Cancellation risk-free: The traveler is entitled to cancellation of 24 hours of booking for refund, if any flight is booked at least seven days before the flight.

Refundable Tickets: Refund tickets enable the traveler to cancel the flight at any time prior to the flight departure without paying any amount as penalty.

Non-Refundable Tickets: Travel credit in case of cancellation of the ticket rather than cash refund is provided to the ticket holder. The travel credit would typically be redeemable within a span of twelve months from the reservation date.

Flex Fare Tickets: Flex fare tickets are the free-sale non-cancelable and rebookable tickets with additional charges showing.

Icelandair Flight Cancellations: Passenger can get refund, rebook on next available flight, or travel vouchers in case of cancellation of flight or reschedule due to operating conditions, weather, or unexpected reason.

Flight Change Policy

The company offers the traveler convenience whenever the flights are altered depending on the status of their fare. Still they do have some policy which they adhere to.

No Charge Fees on Specific Tickets: Further convenience to travelers who have Flex fare tickets is in the way of no-charge flight modifications.

Fare Difference Pay: Fare difference must be paid by travelers if the new flight is pricier than the scheduled flight. If the new flight is less costly, the difference can be offered as a travel credit.

Changes of Flight Same Day: They are booked in a previous or a subsequent flight on the same day, depending on space and fare change approval.

Name Corrections: Spelling errors in given names are corrected free of charge or at a minimal fee, depending on the circumstances, by class of ticket.

Flight Upgrade Process

They are upgraded by ticket upgrading, some are paid and you can also use your points in upgrading.

Bid to Upgrade: Icelandair provides a bid to upgrade facilities under which eligible passengers can bid to upgrade themselves into Saga Premium Class.

Paid Upgrades: Online, airport, or check-in Saga Premium may be purchased when available.

Saga Club Points: Passengers may upgrade to an upgraded class utilizing accrued Saga Club miles.

Baggage Policy

Icelandair provides a simple baggage policy for the convenience of the passenger:

Checked Baggage:

Economy Standard & Flex: The passengers are allowed to bring 1 max 23 kg (50 lbs) piece of checked bag.

Saga Premium: The passengers are allowed to bring 2 max 32 kg (70 lbs) pieces of checked bags.

Excess Baggage Charges:

Overweight and excess baggage above normal. Additional charges apply.

Carry-On Allowance:

Overseas Economy Light & Standard: 1 carry bag (max 10 kg/22 lbs) and 1 personal item.

Saga Premium: 2 hold bags (maximum weight 10 kg/22 lbs) and an item of luggage.

Unaccompanied Minor Policy

Age Conditions

5-11 years: 5 to 11-year-old children ought to fly under the Unaccompanied Minor facility.

12-15 years: Children can be flown on their own or have extra care.

Supervision & Care: Escorting unaccompanied minors from the check-in up to the time of arrival in order to facilitate maximum comfort and security on-board.

Unaccompanied Minor Charge: Subject to destination and duration of the flight.

Web Check-In

Convenience facility for passengers to web check-in to provide greater convenience.

Opening and Closing Facility Time: Web check-in is available 24 hours before the departure flight and up to 60 minutes for domestic and 75 minutes for international flights before such departures.

Seat Selection: Seat selection or seat upgrade at check-in.

Mobile Boarding Pass: Icelandair application feature, paperless boarding.

In-Flight Entertainment

Entertainment is the utmost important thing if you are traveling long distances. Icelandair provides a number of in-flight entertainment facilities-

Personal Screen Seatbacks: A movie library, TV shows, music choices, and games for all to watch/read.

Wi-Fi Services: Available on the majority of flights for purchase, so passengers can remain connected.

Kids' Programming: Appropriate programming like cartoons, animated movies, and play-by-play.

Food and Beverages

Icelandair offers an appropriate meal choice of Icelandic and international cuisine, you can choose Icelandair if you are a picky eater.

New Nordic Cuisine: Composed of highest quality ingredients and innovative thought from the richness of Icelandic harvest.

Special Meals: Special meal request for special dietary requirements, e.g. vegetarian, vegan, gluten-free, and kosher (early booking).

Saga Premium Restaurant: Deluxe meal and beverage for luxury dining with complimentary meal for Saga Premium passengers.

Major Destination

Icelandair invites guests to quality travel destinations around the globe, there are many mindblowing destinations. e.g.-

Reykjavik, Iceland: Icelandair main transatlantic focus city and home base.

New York, USA: North America gateway and departure point to and from Iceland.

London, UK: Icelandair busiest European focus point.

Toronto, Canada: North American frequency-of-flight density focus point.

Amsterdam, Netherlands: Central European focus point.

Copenhagen, Denmark: Icelandair most critical Scandinavian focus point.

Seattle, USA: Icelandair major West Coast operating focus point.

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