Etihad Airways

Etihad Airways, the national airline of the UAE, provides world-class service, next-generation fleet of aircraft, and convenience for customers. Etihad is extremely well connected with smooth connectivity to over 80 international destinations globally. Etihad has a scheduled network of Middle Eastern, European, Asian, African, and American global cities and provides the simplest single-stop guide source to flight booking, policies, in-flight services, and the best destinations.

How to Book a Flight

Etihad flight booking is done by airlines operators using various easy methods:

Online Booking

Etihad Airways website and mobile application enable customers to book a flight, compare fare, and purchase tickets online. Customers can also make changes to bookings, pick seats, pre-order meals, and pay for additional baggage.

Customer Service

Etihad customer service is available 24/7 through phone, live chat, and email for booking and special requests support.

Travel Agents

Authorized travel agents are able to purchase tickets and arrange travel packages, visa bookings, etc.

Airport Ticket Counters

Customers can utilize Etihad ticket counters in a different airport than their hometown and purchase a ticket and enjoy facility for instant travel.

Flight Change Policy

Etihad Airways offers nice rebookings to customers with reservation changes required:

Fees Change

Change fare can be obtained for class of fare and classes of flights later. Some premium fares offer change fees not paid.

Difference Fare

Customers are asked to pay different fares when the alternative flight is costly. Where the alternative flight is less expensive, customers receive a travel voucher or value difference credit refund.

Day Changes

Day change of an ancillary feature not necessary in certain industries to an enhanced or postponed flight on the identical day based upon space availability.

Name Changes

For zero fee or at a nominal administrative fee, minute misspellings resulting in name changes are authorized.

Procedure for Flight Upgrades

The different ways flight tickets become upgraded to a better class in Etihad Airways:

Etihad Guest Miles

Etihad Guest frequent flyer programme members are upgraded to First Class or Business Class depending on mileage accumulated.

Paid Upgrades

The passengers are invited by e-mail, web check-in, or airport for upgrading.

Upgrade Bidding

The eligible passengers can bid for upgrading through the facility of "Upgrade Auctions" and are notified before departure if the bid is successful.

Airport & Onboard Upgrades

First-come, first-served at airport check-in or even onboard.

Baggage Policy

Etihad Airways baggage policy is quite liberal based on travel class and destination:

Checked Baggage

Economy Class: 23-35 kg based on fare class.

Business Class: 40 kg.

First Class: 50 kg.

The Residence: Unrestricted baggage subject to aircraft capacity.

Excess Baggage Allowance: Prior booking of economic fare.

Cabin Baggage

Economy Class: A single cabin bag up to a maximum weight of 7 kg.

Business & First Class: Two cabin bags with a combined weight of up to 12 kg.

Personal Belongings: Apart from the main carry-on, one bag, briefcase, or small backpack with the laptop can be carried by the passenger.

Unaccompanied Minor Policy

Etihad offers special facilities for solo child travelers:

5-11 years old

Should travel as unaccompanied children, and the Etihad crew will escort them through from check-in to destination.

12-17 years old

Can travel alone but can buy extra supervision for extra charges.

Priority Boarding & Supervision

Solo children are VIPs with extra benefits of lounge privilege, priority boarding, and special supervision.

Web Check-In

As a gesture of convenience, Etihad even provides web check-in to everyone:

Availability

30 hours before flight time and 60 minutes before flight departure.

Process

Passengers are able to reserve seats, request special meals, and print out boarding passes.

Baggage Drop

Web-check-in passengers possess their own special counter at the airport.

In-Flight Entertainment

Etihad Airways provides an opulent in-flight entertainment facility:

E-BOX System

More than 1,500 channels of film, TV program, music, and video game content.

Multi-Language Options

In over 30 languages.

Live TV & Wi-Fi

Live sports television channels and broadband internet access on certain aircraft.

Family Fun

Family films, cartoons, and educational programs.

Food & Beverages

Etihad is globally celebrated for its gourmet culinary experience:

First & Business Class

A la carte menu with champagne, fine wines, and specialty cocktails.

Economy Class

Local cuisine-inspired meal multiple courses with soft drinks, tea, and coffee.

Special Meals

Vegetarian, vegan, gluten-free, halal, kosher, and special meals (min 24 hrs advance booking).

Dine Anytime Service

In First and Business Class, the guest can enjoy his choice of meal onboard.

Top Destinations

Etihad Airways greets the travelers in touch with the world's best holiday destinations like:

Abu Dhabi, UAE: Aviation center and the world's best luxury resort destination.

London, UK: Scenic European destinations with multiple flights daily.

New York, USA: Non-stop travel with improved in-flight facilities, such as The Residence.

Sydney, Australia: Convenient accessibility gateway to Oceania.

Mumbai, India: Middle East-South Asia travel gateway with strategic accessibility.