Emirates

Emirates is a national carrier airline of UAE and among the world's top-rated airlines, known for its hospitality quality, state-of-the-art aircraft fleet, and vast route network across the globe. Emirates flies to over 150 cities in six continents in 2025 and offers international travelers a convenient mode of transportation made easy by world-class facilities. Here is a step-by-step guideline of Emirates' booking policy, process, in-flight amenities, and most popular tourist destinations.

Booking a Flight

Booking an Emirates flight is quite easy to do in so many ways:

Online Booking

The traveler can access Emirates' website or mobile app and book, compare, and buy tickets. Seats can be pre-booked, meals pre-ordered, and extra bags bought in advance online. Low fare fares may even be bought online.

Customer Service

Customer service managers at Emirates are reachable 24/7 by phone, live chat, and email for reservation, special service, and inquiry travel.

Travel Agents

Ticket held, visa guidance, and multi-city passenger concession facility can be provided by licensed travel agents.

Airport Ticket Desks

Emirates tickets can even be reserved at Emirates ticket counters of international airports around the world where they would have up-to-date fare and travel information.

No-Show Policy

When the passenger fails to board without prior ticket cancellation, fare is forfeited in ticket. Rebooking may be done at some fare level at cost of penalty.

Flight Change Policy

Amend Emirates reservations to passengers on the following terms:

Change Fees

Flight change fee is differential according to fare class as well as according to duration for which change has been done. There are some fare classes for which no flight change fee was taken.

Fare Differentials

If the new flight is higher than the book fare, the passenger must pay the difference. If the new flight is lower, the difference is credited or refunded in the form of a travel voucher.

Same-Day Flight Change

The hub, on certain routes, can change the flight to an earlier or later one on the same day at a small penalty fee.

Name Changes

Zero-charge or spelling name changes are offered for restricted name changes in a class of ticket basis.

Flight Upgrading Process

You can travel comfortably by class upgrade through the following media:

Redeeming Miles for Skywards

Emirates Skywards members can upgrade from Business or First Class to Business or Economy to Business using miles.

Paid Upgrades

Emirates offers occasional email, online check-in, or airport special discount upgrades at times.

Bid for Upgrade

Travelers on the flight can bid for an upgrade, and winners are contacted via email 48 hours before takeoff.

Last-Minute Upgrade

Either at check-in or even onboard, subject to availability of space and price.

Baggage Policy

The most generous in the world get to enjoy record-breaking levels of baggage allowance:

Checked Baggage

Economy Class: The passengers are eligible for 25-35 kg of baggage based on the travel destination and travel mode.

Business Class: A maximum of 40 kg of baggage allowance is permitted for the passengers.

First Class: The passengers can be provided with 50 kg weight baggage.

Special Allowances: Emirates provides special baggage allowance to students and Skywards frequent flyer program members.

Carry-On Baggage

Economy Class: One item, not heavier than 7 kg.

Business & First Class: Two items, maximum weight not more than 15 kg.

Personal Items: Rucksack, handbag, or laptop bag could be carried by the passengers.

Unaccompanied Minor Policy

There is even an unaccompanied children amenity with Emirates for solo children so that they can travel securely and comfortably:

Children 5-11 years

Should travel accompanied as unaccompanied child and escorted aboard by Emirates crew staff.

Children 12-15 years

Can travel alone but can be suitable for special care at extra cost.

Lounge & Escorting

Airport lounges separately and pre-boarding and priority baggage loading are also included for unaccompanied children in addition to the above.

Web Check-In

Web check-in is available with Emirates as part of its efforts to minimize airport time:

Availability

Opens 48 hours prior to departure and closes 90 minutes prior to departure.

Process

Customers can pre-book seats, select meals, and pre-load board cards ahead of time.

Baggage drop

Pre-checked passengers can drop bags easily at airports.

In-Flight Entertainment

Emirates' award-winning in-flight entertainment system, ICE (Information, Communication, Entertainment):

Over 5,000 Channels

Offers access to new films, latest TV shows, music, video games, and live sport.

Multi-Language Support; Over 40 languages of content

Wi-Fi Access: Complimentary in most of Business and First Class flights and in Skywards membership.

Kids Entertainment: Complete directory of children's cartoons, kids games, and children's learning programs.

First & Business Class: A la carte fine dining service with fine wine and high-standard cocktail menus.

Economy Class: Three-course meal with locally served courses with beverages included free of cost with it.

Special Meals: Order special diet vegetarian, vegan, gluten-free, halal, and kosher meals 24 hours or more prior to flight departure.

Must visit Places

Emirates transports travelers to gateway cities around the globe and remote locations:

Dubai, UAE: Emirates Hubs, where the world shopping frenzy of skyscrapers and desert adventure hangs in the balance.

London, UK: Best route to travel, with regular flights.

New York, USA: Non-stop flights plus more in-flight amenities, including First Class private suites.

Sydney, Australia: Principal gateway to the city capital of Australia.

Tokyo, Japan: Principal Asian gateway with convenient access to the rest of Asia