
Call Now
+1(855) 550-0087How to Book a Flight on Azul Airlines
Booking a flight on Azul Airlines is convenient and has likely already been booked one of several ways:
Web Booking: Book travel on the Azul website to search travel, input travel dates, and complete booking.
Mobile App: Book travel, manage bookings, and utilize mobile boarding passes with Azul's mobile app.
Customer Service: Contact the customer service desk at Azul to book a flight over the phone.
Travel Agencies: Booking of flights by Azul flights via approved travel agents.
Cancellation Policy
Azul Airlines cancellation policy is route specific and type specific fare:
Refundable Fares: Refund according to the conditions of the fare.
Non-Refundable Fares: Non-refundable but transferable in booking an advance flight in mode of travel credit form.
Cancellation Charges: With some fares, there are fees that are applicable depending on the day and cancellation of the flight.
Flight Change Policy
Azul allows rebooking of the traveler with:
Flexible Fares: Not allowed but fare modification.
Standard Fares: Not allowed or will be for a considerable change fee.
Basic Fares: Not allowed or will be for a gigantic change fee.
Flight Upgrade Process
Azul Airlines offers upgrade to upgraded experience alternatives:
Azul Business Class Upgrade: Free upgrade on some international flights, priority check-in, flat bed seat, and special meal.
Azul Mais Space Upgrade: Priority boarding and extra space for legs when traveling domestically.
Upgrade Availability: Azul airport lobby, web, or app availability and fee basis upgrade.
Baggage Policy
Azul baggage policy varies by fare class and destination:
Carry-On Baggage: One carry-on and one personal item to airline size and weight limit.
Checked Baggage: Based on the fare class, and over-weight or over-size bag charge.
Unaccompanied Minor Policy
Individual children are also treated specially by Azul Airlines as well
Unaccompanied Minor Service: To individual 5 to 11 year-old children.
Help On Your Way: Azul flight attendants serving on behalf of child safety from check-in to arrival.
Extra Charges: Optional charges for the flight to the destination flight.
Web Check-In
Among some of Azul's advanced pre-departure services to customers are:
Online Check-In: 72 hours to 1 hour prior to most flights.
Mobile App Check-In: Web check-in and print boarding pass using Azul's mobile app.
Airport Kiosks: Fast and convenient check-in at airport self-service kiosks in selected airports.
In-Flight Entertainment
Azul provides entertainment to watch on-board:
Azul Play Streaming Service: Passengers are able to stream movies, TV shows, and music onto personal devices from onboard Wi-Fi.
Seatback Screens: Some of the long-haul flights, with ginormous entertainment library to select from.
Food and Beverages
Azul provides in-flight dining and beverage service based on flight duration and category:
Short-Haul Flights: Complimentary snacks and drinks.
Long-Haul Flights: Meal and beverage service with liquor, and upgraded meal service as a supplement is provided to business travelers.
Main Routes
Azul Airlines has several routes both domestically and internationally within Brazil. Some of its most important routes are:
São Paulo, Brasil (VCP) - Main domestic and international hub city.
Rio de Janeiro, Brasil (SDU/GIG) -- Main tourism and business hub city.
Belo Horizonte, Brasil (CNF) -- Main domestic hub hub city for Azul.
Orlando, USA (MCO) - Main long-haul holiday route.
Lisboa, Portugal (LIS) - Main big European route of Azul.
