Azul Airlines

How to Book a Flight on Azul Airlines

Booking a flight on Azul Airlines is convenient and has likely already been booked one of several ways:

Web Booking: Book travel on the Azul website to search travel, input travel dates, and complete booking.

Mobile App: Book travel, manage bookings, and utilize mobile boarding passes with Azul's mobile app.

Customer Service: Contact the customer service desk at Azul to book a flight over the phone.

Travel Agencies: Booking of flights by Azul flights via approved travel agents.

Cancellation Policy

Azul Airlines cancellation policy is route specific and type specific fare:

Refundable Fares: Refund according to the conditions of the fare.

Non-Refundable Fares: Non-refundable but transferable in booking an advance flight in mode of travel credit form.

Cancellation Charges: With some fares, there are fees that are applicable depending on the day and cancellation of the flight.

Flight Change Policy

Azul allows rebooking of the traveler with:

Flexible Fares: Not allowed but fare modification.

Standard Fares: Not allowed or will be for a considerable change fee.

Basic Fares: Not allowed or will be for a gigantic change fee.

Flight Upgrade Process

Azul Airlines offers upgrade to upgraded experience alternatives:

Azul Business Class Upgrade: Free upgrade on some international flights, priority check-in, flat bed seat, and special meal.

Azul Mais Space Upgrade: Priority boarding and extra space for legs when traveling domestically.

Upgrade Availability: Azul airport lobby, web, or app availability and fee basis upgrade.

Baggage Policy

Azul baggage policy varies by fare class and destination:

Carry-On Baggage: One carry-on and one personal item to airline size and weight limit.

Checked Baggage: Based on the fare class, and over-weight or over-size bag charge.

Unaccompanied Minor Policy

Individual children are also treated specially by Azul Airlines as well

Unaccompanied Minor Service: To individual 5 to 11 year-old children.

Help On Your Way: Azul flight attendants serving on behalf of child safety from check-in to arrival.

Extra Charges: Optional charges for the flight to the destination flight.

Web Check-In

Among some of Azul's advanced pre-departure services to customers are:

Online Check-In: 72 hours to 1 hour prior to most flights.

Mobile App Check-In: Web check-in and print boarding pass using Azul's mobile app.

Airport Kiosks: Fast and convenient check-in at airport self-service kiosks in selected airports.

In-Flight Entertainment

Azul provides entertainment to watch on-board:

Azul Play Streaming Service: Passengers are able to stream movies, TV shows, and music onto personal devices from onboard Wi-Fi.

Seatback Screens: Some of the long-haul flights, with ginormous entertainment library to select from.

Food and Beverages

Azul provides in-flight dining and beverage service based on flight duration and category:

Short-Haul Flights: Complimentary snacks and drinks.

Long-Haul Flights: Meal and beverage service with liquor, and upgraded meal service as a supplement is provided to business travelers.

Main Routes

Azul Airlines has several routes both domestically and internationally within Brazil. Some of its most important routes are:

São Paulo, Brasil (VCP) - Main domestic and international hub city.

Rio de Janeiro, Brasil (SDU/GIG) -- Main tourism and business hub city.

Belo Horizonte, Brasil (CNF) -- Main domestic hub hub city for Azul.

Orlando, USA (MCO) - Main long-haul holiday route.

Lisboa, Portugal (LIS) - Main big European route of Azul.

Call us at:
+1(855) 550-0087