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+1(855) 550-0087How to Book Avianca Airlines Flight
Avianca Airlines may be booked from:
Online Booking: Go to the Avianca official website and finish your flight search, travel dates, and booking.
Mobile App: Book a flight on your Avianca mobile app, control reservation, and access mobile boarding passes.
Customer Service: Book a flight with Avianca customer service via call.
Travel Agencies: Book Avianca flights through licensed travel agencies.
Cancellation Policy
Avianca Airlines flight change policy varies with the cost category:
Basic, Light, and Classic Fares: Non-refundable fares if departure flight is shortly to depart. Cancellations of flights before departure of the flight are refundable according to and subject to fare conditions and rules.
Flex and Business Fares: Fares can be rendered refundable before departure of the flight.
Avianca flight change policy varies with the cost category
Basic, Light, and Classic Fares: Advance change schedule may be a fee.
Flex and Business Fares: No fee for change.
Flight Upgrade Process
Upgrade option is available by Avianca on your travel class:
Business Class Upgrade: Customers may purchase upgrades to Business Class space-available.
Baggage Policy
Avianca baggage policy is route-and-fare-class-based:
Carry-On Baggage: One carry-on bag and one personal item per passenger.
Checked Baggage: Depending on route and fare class.
Unaccompanied Minor Policy
Avianca Airlines does have some policies related to the traveling of unaccompanied minors:
Unaccompanied Minor Service: Avianca never provides unaccompanied minor service on any flight.
Web Check-In
Avianca does provide facilities of convenience of check-in:
Online Check-In: 48 hours prior to Avianca's website.
Mobile App: Check in and print boarding pass through the Avianca mobile app.
In-Flight Entertainment
Avianca does provide in-flight entertainment facilities
Personal Entertainment Device: Passengers can listen to music, TV shows and movies on personal devices with the Avianca app.
Food and Snacks
Avianca provides free food and drink:
Business Class: Free meal, breakfast or lunch or dinner, liquor and soft drinks, and half-an-hour pre-arrival snack.
Major Hubs
Avianca stations are near most of the main cities of the Americas, and Europe. Avianca major hub stations are
Bogotá, Colombia (BOG): Avianca Central intra-regional international and domestic focus city.
San Salvador, El Salvador (SAL): Intra-regional Avianca Central regional hub.
Lima, Peru (LIM): Primary South American hub.
Miami, USA (MIA): US-Latin American traffic focus.
Madrid, Spain (MAD): Latin American-European traffic hub.
