Aeroméxico

Aeroméxico

Aeroméxico is the flag carrier airline of Mexico giving you the highest class flying experience, more world connectivity, and people-friendly policy. Whether in big Mexican cities and North America or South America, Europe, or Asia, Aeroméxico assures you to have a convenient and hassle-free experience. To keep this aspect in mind, we are sharing with you each step-by-step procedure of each step of traveling with Aeroméxico starting from ticket reservation to rights over baggage and amenities onboard.

Booking Aeroméxico Flights

Aeroméxico offers various book-in-options to the travelers.

Online Book

Easy Aeroméxico flight booking process is an online book. Some advantages are-

• Price comparison more compared.
• Choice-based seat and meal reservation based on choice.
• Instant payment confirmation.
• Cancellation and amendment based on airline policy.
• Mobile boarding pass and online air travel booking.

Customer Care Support

Improved customer care through telephonic conversation, letter, or social networking messaging by Aeroméxico for assistance for-

• Air travel booking of airlines.
• Cancellation of air travel reservation.
• Services additional, fare fare, senior services.
• Flight delay, delayed baggage, and declaration bag service.

Air Ticket Counters & Travel Agencies

Overseas air ticket counters or overseas travel agencies or Aeroméxico also issue tickets to the passengers.

Aeroméxico Cancellation Policy

Aeroméxico offers non-refundable fares and refundable fares with advance policies based on class or fare type.

24-Hour Risk-Free Cancellation

Confirmed passengers who reserve seven or more days prior to flight departure are able to cancel 24 hours after reservation and get a full refund.

Refundable Tickets

Refundable in advance and customers are refunded in full.

Non-Refundable Tickets

Non-refundable travelers are offered travel credit, and they are able to reserve for future events within 12 months.

Flexible fare ticketed passengers are allowed to alter flights or dates at will without additional fee. In the event of canceled flights due to weather or technical status, Aeroméxico offers full refund fare, rebooking on subsequent flights and also travel vouchers for subsequent travel.

Flight Change Policy

Aeroméxico flight change is easy and convenient.

• Flight change in some fares is complimentary.
• Flex fare customers do not pay flight change.
• When the traveler pays excess fare, he/she pays the differential. When the fare decreases, travel credit is issued as a differential.

Same-Day Flight Changes

Same-plane same-day flight change to a later or earlier flight is permitted when seat availability and fare conditions are permitted.

Name Corrections

Minor name corrections at no charge and complimentary major name corrections may have an administrative fee.

Aeroméxico Upgrade and Premium Option

There are several upgrade centers of Aeroméxico to offer easy air travel.

Bid for Upgrades

The clients can bid for the intent so that they will have the facility to fly in Class Premier (Business Class) at reasonable rates.

Paid Upgrades

The clients can buy the upgrades at check-in or website if available.

Frequent Flyer Program

Aeroméxico Club Premier is a frequent traveler reward scheme with features like points based on which one can upgrade, get extra baggage allowance, airport lounge privilege, and travel benefit.

Aeroméxico Baggage Policy

Aeroméxico provides a luxurious baggage policy for the convenience of its customers.

Checked Baggage Allowance

• Economy Class: 1 (23 kg / 50 lbs).
• Clase Premier: 2 (each 32 kg / 70 lbs).

Excess Baggage

Excess baggage fees are different based on flights and tickets.

Online prepaying for extra baggage saves airport charges.

Carry-On Baggage

• Economy Class: 1 carry-on bag (10 kg / 22 lbs) + 1 personal item.
• Class Premier: 2 carry-on bags (each 10 kg / 22 lbs) + 1 personal item.

Unaccompanied Minor Policy

Aeroméxico places a high value on providing an uneventful and safe travel for a single child.

Requirements by Age

• 5-13 years: Service of unaccompanied minors is mandatory.
• 14-17 years: Parents/guardians can reserve the escort service.

Escort & Support

Aeroméxico cabin staff remains responsible for the children from check-in to arrival and facilitates hassle-free travel.

Unaccompanied Minor Charges

Destination and flight duration-based fees.

Web Check-In and Boarding

Aeroméxico web check-in service for hassle-free boarding.

Check-In Time

• Web check-in service available 24 hours prior to the flight.
• Passengers should check-in a minimum of 60 minutes prior to international flights.

Seat Selection

Seat selection features can be provided to the passengers via online check-in or online booking.

Mobile Boarding Pass

Easy paperless boarding and check-in through mobile boarding pass.

In-Flight Meals & Entertainment

Relaxing flight with good food and entertainment by Aeroméxico.

Entertainment

• Personal screen movie, TV show, and music entertainment on board.
• Wi-Fi facility in some selected flights.
• Infant children TV show.

Meal Options

• Economy Class: Complimentary meal and beverage.
• Clase Premier: Individual quality meal by international award-winning chefs.

Special Meals

Prebooking is possible for special meals like vegetarian, vegan, kosher, gluten-free, and special diets.

Main Hubs

Aeroméxico main international hubs are-

• Mexico City, Mexico (Hub)
• Monterrey, Mexico
• Guadalajara, Mexico
• Tokyo, Japan
• Buenos Aires, Argentina

Aeroméxico offers A-list flight experience with convenient online booking, upgrades, two or three bags policy, and in-flight facilities of the first class. Clase Premier or Economy, Aeroméxico offers secure, comfortable, and welcoming service. Book an aircraft today and experience Aeroméxico's luxury flying!